- Avoid using free wireless networks in public spaces. If you must use such networks, then avoid accessing sensitive information (credit cards, bank accounts, sensitive University systems) while connected to them.
- Keep your device with you. Never leave your devices unattended.
- Use the university VPN system when accessing sensitive University data.
- Avoid using Internet Cafes or public workstations to access sensitive information.
- Disable unneeded services such as BlueTooth, WiFi, or GPS when applicable.
For more information, contact:
701 W. Broad St.
P.O. Box 843059
Richmond, VA 23284
In case of an emergency while you are abroad, utilize VCU's emergency evacuation provider, AIG Travel Assist. If you suffer a serious injury or sickness while traveling on university business, or in the event of a natural disaster or political unrest that warrants evacuation, AIG Travel Assist will coordinate.
Additional services available through AIG Travel Assist include:
Travel Medical Assistance
Worldwide Travel Assistance
Security Assistance Services
Identity Theft Assistance
Employees, students, and other authorized travelers of VCU and the VCU Health System who are traveling abroad on an authorized trip should bring with them a AIG Travel Assist brochure which outlines AIG Travel Assist services, or the AIG Travel Assist ID Card. Both include the following contact information:
Toll-Free/Free Phone (within the U.S.): 1-877-244-6871
Collect/Reverse Charge (outside the U.S.): +1-715-346-0859
Contact in the event of:
Repatriation of remains
Benefit plan information and payments
Contact the US Embassy closest to you
- Contact VCU's Office of Insurance and Risk Management
David Mattox, Director, (804-828-7531)
Steve Kessinger, Asst. Mgr. (804-828-4989)